West Music, formerly Kephart's in downtown Decorah, will consolidate and close it's Decorah location effective Dec. 31. The music store has been a focal point in the community since 1930.

According to a letter from Ryan West, President of West Music, "As you all know the past six months have been unprecedented and have forced all of us to find new ways to make music. School music programs have had to adapt and West Music is adapting as well. Because of this I wanted to personally reach out to send an update on some changes in West Music’s service model starting January 2021. Effective December 31, 2020, West Music will be consolidating our bricks and mortar retail operations. This will involve closing our Decorah location and moving our Dubuque store."

The letter continues, "We have been honored to be part of the musical traditions in Decorah and Dubuque, and we remain committed to our customers in these areas. We are working with our team members in these locations for the best possible transition and many of them will continue to be part of the West Music team at different locations.You can continue to expect to receive regular contacts, visits when possible, and shipments from our school service team. Our School Music Education Representatives will remain with their current accounts but we will be adjusting where they will call home base. We will continue to maintain the area’s largest and most experienced repair team that are here to service your school and student instruments.We have learned a lot from the last several months and we are adopting lessons learned to provide great service through video, text, virtual visits, and customer kiosks in partnership with local providers. We want all of you to know that we will be here to service your needs moving forward. West Music continues to remain committed to serving and supporting school music programs across Iowa, Minnesota, Wisconsin, and Illinois."

West said the firm will focus the remainder of this year on celebrating and adjusting the company's service offering.

"We hope you will stop into your local stores in the coming months to say hello to the team, share memories, and help us celebrate our shared history and passion for music together. We will keep you updated over the coming weeks on some of the new ways you can expect to engage with our team in the future.We are successful as a team and we look forward to continuing to service your school’s needs moving forward. Please feel free to reach out if you have any question and thank you for the continued partnership."