Callers who ask Alliant Energy customers to pay in a few hours or their power will be disconnected are not legitimate, according to officials from Alliant Energy, who are warning the public that scammers are getting more sophisticated.
“We have received reports from customers in Iowa and Wisconsin that they are receiving calls from scammers pretending to be Alliant Energy. These callers threaten to cut off power in a few hours unless immediate payment is made,” a news release issued Thursday by Alliant said.
Alliant Energy does not call customers and demand immediate payment.
“We will not ask customers to purchase prepaid credit cards, and we do not ask for payment over email,” Alliant officials stated.
“Scammers can make it appear that the calls are coming from Alliant Energy. Some scammers may provide a different phone number that spoofs our answering system and automated menu.”
Alliant Energy’s official phone number is 1-800-ALLIANT (800-255-4268). This is the only number to call.
Alliant advises anyone who receives a call similar to the one described to:
• Stop: Scammers are counting on you being too alarmed to check your account status. Hang up the phone.
• Think: Chances are you do not owe the amount the scammers claim.
• Check: Log in to Alliant’s website or call the company. Alliant will tell you how much is due and when. Visit alliantenergy.com or call 1-800-255-4268.